Legal
Privacy Policy
Last updated: July 2026
1. Who We Are
The Big Chapter is a legacy storytelling service based in Nigeria. This policy explains how we handle the personal information you share with us through this website and through our engagements.
2. Information We Collect
We collect information you provide directly — for example, your name, email address, phone number, and the details you share when booking a Story Snapshot or contacting us. During an engagement, we additionally collect the stories, photographs, recordings, and other materials you choose to share with us.
3. How We Use Your Information
We use your information to respond to your enquiries, schedule conversations, deliver the services you engage us for, and keep you informed about your project. We do not sell your information.
4. How We Protect Your Information
We treat your stories and materials as confidential. We use reasonable technical and organisational safeguards to protect the information you share with us, and we restrict access to those who need it to deliver your project.
5. Sharing With Third Parties
We may share limited information with carefully selected partners (for example, print houses, post-production studios, or hosting providers) where strictly necessary to deliver your project. These partners are required to handle your information confidentially.
6. Your Rights
You may request access to, correction of, or deletion of your personal information at any time by writing to us. Where applicable, you may also object to or restrict certain uses of your information.
7. Cookies
This website uses minimal cookies necessary for basic functionality and aggregated analytics. We do not use cookies to build advertising profiles.
8. Contact
Questions about this policy can be sent to hello@thebigchapter.com.